1. About these Terms
These Terms of Service ("Terms") form a binding agreement between you and eVisa Club ("eVisa Club", "we", "us", "our"), operating from 105 Sumner Street, London SE1 9HZ, United Kingdom. By creating an account, submitting an application, or otherwise using our website, dashboard or services (together, the "Services"), you agree to these Terms. If you do not agree, please do not use the Services.
2. What we do — and what we don't
eVisa Club is an independent visa assistance and travel-documentation service. We help you understand visa options, prepare and review documents, complete application forms, and submit them through the correct official channels. Where applicable, we also assist with work-permit recruitment support in partnership with employers and licensed local agents.
We are not a government agency, embassy or consulate. We do not issue visas, permits, entry decisions, or work authorisations. Only the relevant government authority can grant or deny an application. You could apply directly with the relevant government at their published fee; you are choosing to use our service in exchange for the service fee described at checkout.
3. Eligibility
- You must be at least 18 years old, or apply through a parent or legal guardian.
- You must have the legal capacity to enter into a contract.
- You must provide accurate, complete and truthful information at all times.
4. Your account
You are responsible for your login credentials and for all activity under your account. Notify us immediately at hello@evisaclub.com if you suspect unauthorised access. We may suspend or close accounts that violate these Terms, that are used fraudulently, or that create legal, safety or security risk.
5. Applications, documents and accuracy
You are solely responsible for the accuracy of the information and documents you provide. Errors, omissions or misrepresentations may cause delays, refusals, deportation, blacklisting, or criminal liability, none of which are the responsibility of eVisa Club. We may request additional information or documents at any time and may pause or cancel an application if we believe it is fraudulent, unlawful or high-risk.
6. Fees and payment
Two types of amounts may apply to an order:
- eVisa Club service fee — our charge for handling, reviewing and submitting your application. Displayed at checkout.
- Government / third-party fees — the actual visa, permit, biometrics, courier or embassy fees charged by the relevant authority or partner. These are collected in full and passed on.
Payments are processed through third-party providers (currently Stripe and PayPal, and where offered, local bank transfer or other manual methods). Currency, taxes and payment fees may be added depending on your chosen method and country. Refunds are governed by our Refund Policy.
7. Processing times
Any processing time shown on our site is an estimate based on standard government timelines. Actual outcomes depend on the relevant authority and are outside our control. We are not liable for missed travel, bookings or opportunities caused by government delays, incorrect documents, or force majeure.
8. Communications
By using the Services, you agree to receive transactional emails, notifications and updates relating to your applications, payments and account. Marketing messages are optional and can be turned off from your profile or via the unsubscribe link.
9. Intellectual property
All content on the Services — including logos, text, graphics, templates, forms, software and design — is owned by eVisa Club or its licensors and protected by intellectual-property laws. You may use it only as reasonably necessary to use the Services. You may not copy, resell, or scrape our content without our prior written consent.
10. Acceptable use
- Do not submit false, forged or misleading documents.
- Do not use the Services for money laundering, sanctions evasion or any illegal purpose.
- Do not attempt to disrupt, reverse-engineer or bypass security controls.
- Do not use automated tools to access the Services other than official APIs we provide.
11. Disclaimers
The Services are provided "as is" and "as available". We do not guarantee that any application will be approved, or that any specific processing time will be met. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
12. Limitation of liability
To the fullest extent permitted by law, our total aggregate liability to you for any claim arising from or related to the Services is limited to the eVisa Club service fee you actually paid us in respect of the application giving rise to the claim. We are not liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of travel, loss of employment, or loss of opportunity.
13. Indemnity
You agree to indemnify and hold eVisa Club and its staff harmless from any claims, losses or expenses arising from your breach of these Terms, your submission of inaccurate information, or your misuse of the Services.
14. Changes to the Services or Terms
We may update these Terms from time to time. Material changes will be communicated by email or through the dashboard. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
15. Governing law
These Terms are governed by the laws of England and Wales. The courts of London, United Kingdom have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights available to you in your country of residence.
16. Contact
eVisa Club
105 Sumner Street, London SE1 9HZ, United Kingdom
Email: hello@evisaclub.com
Phone: +44 7347 725510